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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dora Lutes

Dora Lutes

November 19, 2024

5  out of  5
rating by Dora Lutes
"Above all sales representative. Alan was friendly and most importantly informative and helpful in our decision. I would recommend to anyone"
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Robin Vines

November 14, 2024

5  out of  5
rating by Robin Vines
"Geneva is very knowledgeable. This office is always willing to go above and beyond. Very deserving of their recent award Best Insurance Office in Dumas."
We responded:
"Robin, thank you so much for your wonderful review! It means so much to hear you are pleased with our office, and with Geneva’s work. Thank you for choosing State Farm! -Rick"
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Wesly Philipp

November 13, 2024

5  out of  5
rating by Wesly Philipp
"Excelente servicio de parte de Alyn botello"
We responded:
"Wesly, ¡Muchas gracias por su reseña! Es maravilloso saber que está satisfecho con el trabajo de Alyn. ¡Gracias por elegir State Farm! –Rick"
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Liz Gomez

November 4, 2024

5  out of  5
rating by Liz Gomez
"Muy buen servicio y la muchacha muy amable. Contesto todas mis dudas"
We responded:
"Liz, muchas gracias por su reseña. Me alegra mucho que esté satisfecha con nuestro servicio. ¡Gracias por elegir State Farm! -Rick"
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adam chairez

October 24, 2024

5  out of  5
rating by adam chairez
"Had a great experience with State Farm, Geneva took care of all my concerns and I am very pleased of the outcome! Savings on Auto / Mortgage bundle with more perks in between! A recommendation to anyone looking to save! Don’t wait your missing out! 👍"
We responded:
"Adam, thank you so much for leaving us a review! I am so glad that Geneva was able to help you with your bundling, and that you are pleased with her work. Your recommendation means so much to us. Thank you for choosing State Farm! -Rick"
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Peter90 Atem90

September 27, 2024

5  out of  5
rating by Peter90 Atem90
"Thank you Alyn Botello for all your help. Awesome service!"
We responded:
"I am glad you had a positive experience with our office! Please let us know if there is anything else we can assist you with. -Rick"
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Jamal Abdulle Farah

September 23, 2024

5  out of  5
rating by Jamal Abdulle Farah
"Alum Botello"
We responded:
"Thank you for the five star review, Jamal! I’m so grateful for the positive rating. Feel free to contact my office if we can help you again! -Rick"
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Jennifer Cervantes

September 20, 2024

5  out of  5
rating by Jennifer Cervantes
"Gracias a Alyn Botello por ayudarnos con la aseguransa para nuestra troca"
We responded:
"¡Muchas gracias por su reseña, Jennifer! Me alegra mucho que Alyn haya podido ayudarla con el seguro de su camioneta. Si podemos hacer algo más por usted, no dude en comunicarse con mi oficina. -Rick"
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Carlos Ramos

September 17, 2024

5  out of  5
rating by Carlos Ramos
"Alyn Botello she was very helpful with everything Thank you"
We responded:
"Thank you for your review, Carlos! I’m thrilled to hear that Alyn was helpful. If you have more questions for us, please reach out to my office. -Rick"
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SILVERIO MEJIA

August 30, 2024

5  out of  5
rating by SILVERIO MEJIA
"Excelente persona, muy amable al atender, Alyn Botello."
We responded:
"¡Me alegra que hayas tenido una experiencia positiva con Alyn! Agradecemos tu preferencia. -Rick"
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Bert Munoz

August 7, 2024

5  out of  5
rating by Bert Munoz
"My experience at Dumas State Farm was awesome!! Geneva was great and found me coverage on my vehicles that came out to half of what I was paying!! I couldn't be happier ☺️, thank you so much Geneva and State Farm!!!!!"
We responded:
"Bert, thank you for sharing your experience! I’m thrilled to hear that Geneva was able to help you choose such great coverage for your vehicles. If you need anything else, don’t hesitate to reach out. -Rick"
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Jorge Antonio Vidal

August 1, 2024

5  out of  5
rating by Jorge Antonio Vidal
"Trato de excelencia salimos claros de todos los detalles de nuestro seguro y convencido que hicimos la mejor elección ."
We responded:
"Thank you, Jorge! I'm thrilled to hear you felt confident and well-informed about your insurance choices. It's great to know we could help you make a decision that fits your needs. Looking forward to continuing our relationship! -Rick ¡Gracias Jorge! Me alegra saber que se sintió seguro y bien informado acerca de sus opciones de seguro. Es fantástico saber que podemos ayudarle a tomar una decisión que se ajuste a sus necesidades. ¡Esperamos continuar nuestra relación! -Rick "
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Michael Donoho

July 30, 2024

5  out of  5
rating by Michael Donoho
"Awesome experience Alyn Botello"
We responded:
"Michael, thank you for your five-star review! I'm glad you enjoyed working with Alyn. If you need anything, just let us know! -Rick"
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Randy Cross

July 24, 2024

5  out of  5
rating by Randy Cross
"I was leery about switching my Home and Auto to another company, as I have been with the same company for years. I called Geneva and she was very patient and helpful. She made the switch easy and answered all my questions. She is so sweet and easy to deal with. She saved me a great deal of money, and I got better coverage. I'm pleased with my decision to change."
We responded:
"Randy, thank you so much for sharing your experience! I’m thrilled that Geneva was able to make your transition smooth and hassle-free. I am happy to hear that you not only saved money but also secured better coverage for your auto and home insurance policies. - Rick "
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Jesus AVILA

July 11, 2024

5  out of  5
rating by Jesus AVILA
"Was a great helper (Alyn) very nice and great personality recommend to everyone 😃😃 very understanding as well"
We responded:
"Jesus, thank you for your kind words about Alyn! We're lucky to have her on our team. If you need further assistance, please don't hesitate to reach out. We appreciate your recommendation! -Rick"
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Mely24 Rmz

July 4, 2024

5  out of  5
rating by Mely24 Rmz
"Geneva is amazing, she will do whatever she can to get you all fixed up, highly suggest her for all your insurance needs!"
We responded:
"Thank you so much for the kind words about Geneva! I’m thrilled to hear that she provided you with excellent service and took care of your insurance needs. Your support means a lot to us. Please don't hesitate to reach out if we can assist you with anything else. -Rick"
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Rene Perez

June 27, 2024

5  out of  5
rating by Rene Perez
"Excellent service with Alyn Botello she's amazing!"
We responded:
"Rene, thank you for your feedback! I'm glad to hear you had such a positive experience with Alyn. Please don't hesitate to reach out if we can assist you with anything else. -Rick"
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Tiago Cardoso

June 10, 2024

5  out of  5
rating by Tiago Cardoso
"Ótima profissional. Muito satisfeito! Alyn Botello"
We responded:
"Tiago, thank you for your feedback! We’re delighted that Alyn provided you with such a great experience. Feel free to reach out if you have further questions or need assistance. -Rick Tiago, obrigado pelo seu feedback! Estamos muito satisfeitos que Alyn tenha proporcionado a você uma experiência tão boa. Sinta-se à vontade para entrar em contato se tiver mais dúvidas ou precisar de ajuda. -Rick "
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Gwendolyn Walden

May 31, 2024

5  out of  5
rating by Gwendolyn Walden
"Earlier this month, my husband and I had the pleasure of working with Chelsea. She was very diligent in her work. Before we even entered the office, she had already called the underwriter and informed them of my husbands hearing disability and made sure everything went as smoothly as possible for our in office visit. She tried her best to get my husband a life insurance policy. Unfortunately we were unable to move forward with things but I would 10 out 10 recommend her to anyone that asks."
We responded:
"Gwendolyn, thank you for sharing your positive experience with Chelsea! Although we couldn’t proceed with the life insurance plan, it's great that Chelsea made your visit smooth. Your recommendation means a lot to us. We're here if you have additional questions. Thanks again! – Rick"
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milkias abreha

May 30, 2024

5  out of  5
rating by milkias abreha
"I had an exceptional experience at State Farm with Alan Botello today getting my Auto insurance."
We responded:
"Milkias, thank you for sharing your experience! We're thrilled to hear that Alyn provided you with exceptional service while setting up your auto coverage. We're here to help with all your insurance needs and appreciate your feedback! -Rick"
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Maria Lozoya

May 20, 2024

5  out of  5
rating by Maria Lozoya
"Fui con Alyn Botello a que me ayudara para la aseguranza de mi casa. Y estube muy bien atendida."
We responded:
"María, ¡gracias por tomarte el tiempo de dejarnos una reseña! Me alegra que hayas tenido una experiencia positiva con Alyn. Si tiene preguntas adicionales sobre su seguro de hogar, no dude en contactarnos. ¡Gracias de nuevo! Rick"
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Cristina Zavala

May 20, 2024

5  out of  5
rating by Cristina Zavala
"Alyn Botello took care of us today. She's amazing!!!"
We responded:
"Cristina, thank you for your five-star review! I'm thrilled that Alyn took great care of you today. I'll be sure to share your compliments with her. Please don't hesitate to contact us if you have additional questions or need further assistance. Thanks again! -Rick "
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Karla Zuniga

May 17, 2024

5  out of  5
rating by Karla Zuniga
"Alyn Botello was so sweet and took really good care of me! 😊"
We responded:
"Karla, thank you for taking the time to leave us a review! We're thrilled to hear about your positive experience with Alyn. Please don't hesitate to reach out if you have additional questions or need further assistance. We're here to help. Thanks again for choosing us! -Rick"
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Tammie Conley

May 12, 2024

5  out of  5
rating by Tammie Conley
"Awesome people to work with. I highly recommend Rick Avina and his staff."
We responded:
"Thank you so much for your recommendation, Tammie! We're thrilled to know you had a great experience working with us. We appreciate your support and look forward to serving you again! -Rick"
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Kathy Speck

May 11, 2024

5  out of  5
rating by Kathy Speck
"Geneva is great to work with, thank you so much for all your help"
We responded:
"Kathy, thank you for your five-star review! It's fantastic to hear that Geneva provided you with such great service. If you have additional questions, please don't hesitate to contact us. We appreciate your business! -Rick"